This Privacy Policy explains how Hefei Gongsun Network Technology Co., Ltd., which develops and operates its computer systems design services under the developer name BambooStrike Tech, collects, uses, stores, shares and protects information when you visit our website, contact our workshop, or engage us for systems design and integration work. We have written this policy in plain, direct language because we believe that a person should be able to understand what happens to their information without wading through dense legal prose.
BambooStrike Tech is the working identity under which our engineering practice is presented to clients, and Hefei Gongsun Network Technology Co., Ltd. is the legal entity that is responsible for that identity and for the commitments made in this document. When this policy says we, us or our, it refers to that legal entity acting under that developer name. When it says you or your, it refers to the person reading this policy, whether you are a visitor to our site, a representative of a client, a supplier, or any other individual whose information we may hold.
We designed our practice around the grove workshop image: split the culm, track the runner, weave the band. We apply the same discipline to information as we apply to systems. We collect only what is needed, we document where it goes, we keep the record honest, and we let it rest quietly once its purpose is served. We do not treat information as a resource to be exploited, and we do not sell it under any circumstances.
This policy applies to information we handle in connection with our website, our correspondence, our professional engagements and the ordinary running of our workshop at Room 502, Building 6, Ruitai City Homeland, Tongda Road, Yaohai District, Hefei - 230000, China (CN). Please read it carefully before you submit any information to us through the contact form, by email, by phone, or in the course of an engagement.
This policy covers personal information, which means any information that relates to an identified or identifiable individual. It does not cover aggregated or de-identified information that cannot reasonably be linked back to a specific person, nor does it cover information about companies or other legal entities except where that information includes details about an individual who works for them.
The policy applies to both online and offline activity. It covers the website you are reading, the contact form that prepares a message in your email client, and the email, phone and written correspondence that follows. It also covers the information we handle while performing systems design and integration services, including information about the people who are our points of contact, the users of the systems we build, and any individual whose information appears in the documents and data sets we are asked to work with.
Where a client gives us access to their own systems and data as part of an engagement, that client remains the primary controller of the information, and our role is generally that of a processor acting on their documented instructions. In those cases the client privacy notice governs the wider relationship, and the commitments in this policy describe how we carry out our part of that work. We are always willing to sign a dedicated data processing agreement where a client requires one.
This policy does not apply to websites that we link to but do not operate, such as client sites or third party documentation. Those sites publish their own notices, and we encourage you to read them.
The controller responsible for your personal information is Hefei Gongsun Network Technology Co., Ltd. Our workshop and correspondence address is Room 502, Building 6, Ruitai City Homeland, Tongda Road, Yaohai District, Hefei - 230000, China (CN). The practice operates under the developer name BambooStrike Tech, and that name appears on our published material, proposals and service descriptions.
Our business sits within Computer Systems Design and Related Services, part of the Professional, Scientific, and Technical Services sector. We work on computer integrated systems design, which means we help clients plan, connect and support the hardware, software and network systems they rely on. That work gives us access to technical details about client estates, and we treat every such detail with the care that a careful engineer gives to a load bearing joint.
If you have any question about who within our workshop handles your information, or if you wish to exercise a right described later in this policy, you can write to clients@bamboostriketech.buzz or call +17793409560. We keep a single written record of such requests so that we can show that each one was handled properly.
We collect personal information in a few clearly defined categories. The first category is identification and contact information, which includes your name, email address, phone number, job title, employer name and the address of the organisation you represent. We collect this when you contact us through the form, by email, by phone, or when we exchange business cards and sign a proposal.
The second category is correspondence content. This includes the subject and body of the messages you send us, notes we take during meetings and calls, and records of the questions you ask and the answers we give. Because our work is technical, correspondence often contains descriptions of systems, diagrams, configuration details and occasionally sample data. We keep this information in order to answer you, to prepare a proposal and to carry out any engagement that follows.
The third category is engagement and project information. When we are engaged, we hold the documents needed to do the work: the estate survey, the split plan, the runner map, the sheath checklist, the node review notes, the walk logs, the cure rack journal and the invoices and payment records that accompany the work. This category can include personal information about the people who are named as contacts, approvers or users of the systems we build.
The fourth category is technical and usage information about visitors to this website. This includes the browser type, device type, screen size, approximate location derived from network data, the pages viewed and the time spent on them, and the address from which a request arrived. This information is mostly handled in aggregate, and we describe how it is collected in the sections on cookies and analytics below.
The fifth category is recruitment and supplier information, which includes the details of people who apply to work with us or who provide services to the workshop. We handle that information in the same disciplined way and keep it only as long as the relationship and any legal record keeping duty require.
Most of the personal information we hold comes directly from you. You provide it when you fill in the contact form, when you send an email to clients@bamboostriketech.buzz, when you call +17793409560, when you meet with us, and when you sign or review a proposal. You also provide information indirectly when your email client sends the usual technical headers that accompany every message.
We also obtain information from the organisation you represent. A client may give us the name and contact details of the people who will act as points of contact, and those people then appear in our project records. We ask clients to make sure that anyone whose details they share with us knows that the details have been passed to a supplier.
Some information is generated automatically when you visit this website. Servers and network equipment record request logs, and analytical tools may set identifiers that allow us to understand how the site is used. We describe those mechanisms and how to control them in the sections that follow.
Finally, in a small number of cases we obtain information from public or professional sources, such as a company website, a public register or a professional network, when we are preparing for a meeting or confirming the details of a business contact. We limit this to what is necessary and we always prefer to confirm details directly with the person concerned.
We use personal information for purposes that are directly connected to running a professional systems design practice. The most common purpose is to respond to your enquiry, to understand what you need, and to decide whether and how we can help. Without the information you send us, we could not answer your question or prepare a proposal.
A second purpose is to deliver and support our services. Once an engagement begins, we use contact details, project documents and technical information to plan the work, to communicate with your team, to record what was agreed, to carry out integration and to provide the maintenance and review activities described on our services page. This purpose includes invoicing and keeping the business records that we are required to keep.
A third purpose is to operate, secure and improve this website. We use technical and usage information to keep the site available, to diagnose faults, to protect it from abuse and to understand which pages are useful. We do not use this information to build advertising profiles, and we do not combine it with the information you send us through the contact form.
A fourth purpose is to meet our legal and regulatory obligations. This includes keeping records for tax and accounting purposes, responding to lawful requests from competent authorities, and defending or establishing legal claims where that becomes necessary. When we use information for this purpose we keep the use narrow and proportionate.
We do not use your information for any purpose that is incompatible with the purpose for which it was collected. If we ever wish to use it for a new purpose, we will tell you first and, where the law requires it, obtain your consent.
We process personal information only where we have a lawful basis to do so. Where you have asked us to respond to an enquiry or to prepare a proposal, the basis is the need to take steps at your request before entering into a contract, together with our legitimate interest in responding to business enquiries. Where we are already engaged, the basis is the performance of the contract between us.
Where we process information for the security and improvement of the website, or for the ordinary administration of the workshop, the basis is our legitimate interest in running a safe and effective practice. We balance that interest against your rights and expectations, and we keep the processing limited to what a reasonable person would expect from a professional supplier.
Where we process information to meet a legal obligation, such as keeping accounting records or responding to a lawful order, the basis is compliance with the law. Where we rely on consent, for example if we ever ask to include a client name in a published case description, we will request that consent separately and you will be able to withdraw it at any time.
Where a client is the controller and we act as processor, the legal basis is determined by that client, and we process the information only on their documented instructions unless the law requires us to do otherwise.
We may use widely available web analytics to understand how visitors reach this site and which pages are useful. Analytics tools generally collect aggregated information such as page views, referral sources and approximate location. We configure such tools to avoid collecting unnecessary personal detail and to avoid advertising features.
The homepage also carries a verification tag issued by a search engine provider. The tag confirms to the provider that we are the owner of the site when we submit it for indexing. The tag itself does not collect information about visitors, but the provider that issued it may process search and browsing information under its own privacy terms when a search result is shown.
We do not permit analytics providers to combine information gathered on our site with information gathered about you elsewhere for the purpose of targeted advertising, and we do not permit them to sell information gathered on our site. Where a provider offers an option to disable data sharing, we select it.
If you prefer not to be counted by analytics, you can use a browser setting or a privacy extension that blocks such scripts. The site remains fully readable and functional when those scripts are blocked.
Our service providers fall into a small number of categories. Hosting and infrastructure providers store the website and its logs. Email providers carry correspondence to and from clients@bamboostriketech.buzz. Productivity and document providers store the written record of an engagement. Accounting and payment providers handle invoices and receipts. Analytics providers help us understand site usage as described above.
Before we engage a provider we consider the sensitivity of the information it will touch and the protections it offers. We require each provider to keep the information confidential, to apply appropriate security measures, to notify us of any incident that affects our information, and to delete or return the information when the relationship ends. We review these arrangements periodically.
Where a provider is located outside the country in which the information originated, we take the steps described in the section on international transfers below. We do not permit a provider to use our information for its own marketing or to sell it to another party.
Our workshop is based in Hefei, China, and our principal records are kept there. Some of our service providers operate in other countries, and some clients are based outside China. As a result, information may be transferred to and stored in a country other than the one in which it was collected.
Where such a transfer involves personal information that is protected by a specific transfer rule, we take reasonable steps to ensure that the information remains protected. These steps may include relying on a recognised transfer mechanism, using contractual terms that require the recipient to protect the information, or obtaining your consent where the law permits that approach.
We keep the number of transfer routes small, and we prefer providers that offer clear commitments about where information is stored. If you would like to know which of our providers may receive information relating to you, you can ask us using the contact details at the end of this policy.
Our public website is intended to be readable from anywhere, and the technical logs generated by ordinary visits are handled as described in the analytics section.
We keep personal information only for as long as we need it for the purpose for which it was collected, together with any period required by law. Retention is decided by category rather than by a single blanket rule, because a message asking about our services and a signed integration contract have very different needs.
Enquiries that do not lead to an engagement are generally kept for a reasonable period so that we can answer follow up questions, and are then deleted or reduced to a minimal record of the fact of the enquiry. Correspondence connected to an engagement is kept for the duration of the engagement and for a further period sufficient to support continuing questions and any applicable limitation period.
Engagement records, including the survey, the split plan, the runner map and the cure rack journal, are kept for the period needed to support the systems we delivered and to meet professional and legal record keeping duties. Invoices and accounting records are kept for the period required by tax and company law.
Technical logs from the website are kept only for a short operational period unless they are needed to investigate a security incident, in which case they are retained for the period needed to resolve the incident and support any related claim.
When a retention period ends we delete the information or, where deletion is not practical, we de-identify it so that it can no longer be linked to you.
We apply the same discipline to information security that we apply to the systems we design for clients. Access to records is limited to the people in the workshop who need it for their work, and each person understands the confidentiality of what they handle. We use authentication and access controls, and we keep our software updated as part of the routine maintenance described in our service pages.
Information in transit to and from this website and our email is protected by transport encryption where the receiving service supports it. We do not request sensitive information through the contact form, and we discourage clients from sending credentials or personal data in plain text. Where an engagement requires the transfer of substantial data sets, we agree a secure method with the client before any transfer begins.
We keep backups of engagement records in accordance with our cure rack discipline, so that a system can be restored if a failure occurs. Backups are protected in the same way as primary records and are subject to the same retention rules.
No system can be guaranteed to be completely secure. If a security incident occurs that is likely to result in a risk to the rights of individuals, we will investigate promptly, take steps to contain the incident, and notify the affected individuals and any competent authority where the law requires it. We keep a written record of incidents and of the lessons learned from them.
Subject to the law that applies to you, you may have the right to be informed about how we use your information, to request access to the information we hold about you, and to receive a copy of it. You may also have the right to ask us to correct information that is inaccurate or incomplete, and to ask us to delete information that we no longer have a lawful reason to keep.
You may have the right to restrict our processing of your information, to object to processing based on our legitimate interests, and to ask for the information you provided to be delivered to you or to another organisation in a portable format. Where we rely on consent, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing that happened before the withdrawal.
You also have the right to lodge a complaint with a supervisory authority in the country where you live or work, or where the alleged infringement took place. We would always prefer the chance to resolve a concern directly with you first, so please contact us before escalating if you are able to do so.
To exercise any of these rights, write to clients@bamboostriketech.buzz with enough detail for us to understand your request and to confirm your identity. We do not charge a fee for a reasonable request, and we aim to reply within one month, though we will tell you if a particular request needs more time because it is complex.
If we cannot comply with a request because the law requires us to keep information, we will explain the reason clearly and tell you how long the restriction is likely to last.
We send marketing messages rarely, and only where we have a lawful basis to do so. If you are an existing client, we may occasionally send a short note about a service that is relevant to work we have already done for you, and you can ask us to stop at any time. If you are a new contact, we send marketing messages only where you have asked to receive them or where the law allows us to write to a business contact in a professional capacity.
Every marketing message includes a simple way to opt out, and an opt out request is honoured promptly. Opting out of marketing does not affect messages that are necessary to perform a contract, to reply to an enquiry or to meet a legal obligation.
We do not buy contact lists, and we do not pass the contact details we hold to another party for that party to market its own services.
Our services are directed at organisations and at adults acting in a professional capacity. We do not knowingly design our website or services to attract children, and we do not knowingly collect personal information from children under the age of sixteen through this site.
If a client engagement happens to involve a system used by children, we handle that system under the documented instructions of the client and in line with the safeguards the client has put in place. In such work we apply a particularly careful rule to data minimisation, and we avoid collecting information about young users unless it is genuinely needed for the function of the system.
If you believe that a child has provided personal information to us directly without the involvement of a parent or guardian, please contact clients@bamboostriketech.buzz and we will take reasonable steps to delete the information promptly.
This website may link to sites operated by other organisations, including the search engine provider that issued our verification tag, documentation sources and, in some cases, client sites. Those sites are outside our control and are governed by their own privacy notices.
We include such links because they are useful to the reader, not because we endorse every practice of the site concerned. We encourage you to check the privacy notice of any site before submitting personal information to it, and we are happy to explain why a particular link appears on our pages if you ask.
Where an external service is embedded in a page, we try to keep the embedded element to a minimum and to avoid services that would track visitors heavily. If you would prefer not to load embedded content, most browsers allow you to block it while leaving the rest of the page readable.
We review this policy periodically so that it continues to describe what we actually do. When we make a material change we update the date shown at the top of the page and, where the change is significant, we take reasonable steps to bring it to the attention of people who are affected, for example by a short note on the homepage or by a direct message to current clients.
Minor changes, such as a clarification of wording or an update to a contact detail, may be made without a separate notice, but the date at the top of the page will still be updated so that the current version can always be identified.
We keep previous versions of this policy in our records, so if you need to know what the policy said at the time you provided information to us, you can ask and we will provide the relevant version.
If you have a question about this policy, a concern about how your information has been handled, or a request to exercise a right, please contact us in writing. The postal address is Hefei Gongsun Network Technology Co., Ltd., Room 502, Building 6, Ruitai City Homeland, Tongda Road, Yaohai District, Hefei - 230000, China (CN). The email address is clients@bamboostriketech.buzz and the phone number is +17793409560.
We read every message ourselves. There is no automated queue between your question and the engineers who handle the records, and we take pride in answering clearly and without deflection. If we need more information to understand your request, we will tell you exactly what is missing.
Thank you for taking the time to read this policy. A careful grove is built on honest measurement, and an honest privacy practice is built on the same principle.